Effective date: July 1, 2025
At LibreCar Tenerife, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or book a car rental with us.
1. What Information We Collect
We may collect the following information when you visit our website, contact us, or make a booking:
- Name, surname
- Contact information (email, phone number)
- Pickup/drop-off dates and locations
- Driver’s license and ID/passport information (for booking)
- Payment details (we never store full card numbers)
- Any additional information you provide in messages or forms
We also collect standard technical information, such as:
- IP address
- Device/browser information
- Cookies (see section 5)
2. How We Use Your Information
We use your information to:
- Process and manage your booking
- Communicate with you before, during, and after your rental
- Improve our website and services
- Comply with legal requirements
We will never sell your personal information to third parties.
3. Who Has Access to Your Information
Your data is shared only as necessary:
- With local car rental suppliers for the purpose of fulfilling your booking
- With trusted payment providers to process your payment
- With customer support teams (LibreCar and Localrent platform)
- With legal authorities if required by law
All partners must comply with strict data protection standards.
4. How We Store and Protect Your Data
We use secure servers and encryption to protect your data. Only authorized staff and partners can access your information for booking and support purposes.
We keep your data only as long as necessary to fulfill your booking and legal obligations.
5. Cookies and Analytics
We use cookies to improve your experience on our website. Cookies help us remember your preferences, track website usage, and display relevant content.
You can manage cookie preferences in your browser settings.
We may use Google Analytics or similar services to analyze anonymous visitor statistics.
6. Your Rights
You have the right to:
- Request access to your personal data
- Correct or update your information
- Ask us to delete your data (subject to legal requirements)
- Withdraw consent for marketing communications at any time
To exercise your rights, please contact us at [email protected].
7. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with a new effective date.
8. Contact Us
If you have any questions or concerns about your privacy, please contact us:
Email: [email protected]
LibreCar Tenerife — your privacy and trust matter to us.